Click on the button below to view your menu where you can select your recipes up to 4 week in advance. Use the - and + icons to remove and add meals, and don't forget to save your selections!

Select Meals

Remember to make any changes to your order by our deadline. You can find your weekly order cut-off in the ‘My Menu' section of your account.

Click on the icon to update your notification preferences.

Opt-out of Emails

Click on the button below to head straight to the log-in page. Login

(TIP: If you followed this link and can't see a log-in page, you may already be logged in! Check the top-right corner of the page for your name)

If you have forgotten your password, click 'Forgot password?' and enter the email address you used to sign up. Please check your spam folder if you can't see the new password email in your inbox after a few minutes.

Did you know you can skip a delivery week instead? Here’s how:

Log in to your account.
Click on My Menu.
Select the delivery day of the week you’d like to skip, then click Edit Delivery.
When the banner appears, click Skip This Week

But if you’d prefer to cancel, you can do so by clicking HERE. Please follow all of the prompts on the screen to finalize.

Remember, we are a flexible subscription service, and you have an option to skip weeks and deactivate your subscription at any time if you aren’t ready to receive a delivery every week. You can always check your exact cut-off date and time for any upcoming box by logging into your account and visiting the My Menu page.

If you’re thinking about canceling, please keep in mind that most credits, including referral bonuses, promotional offers, and credits issued by customer care are only available while your account is active and will be removed upon cancellation of your subscription.

Don't worry about surprises, during the cancellation process, you will see a summary screen showing the exact amount of HelloFresh Cash you will lose if you proceed.

Please note that we unfortunately cannot process box cancellations requested after the cut-off date. You will be responsible for all charges incurred for already processed orders.

Pro tip: You can reactivate your account anytime by logging back in and clicking the Reactivation button. Hope to see you again soon!

Tailor Your Menu with Your Food Profile

Your menu, your way. We want every HelloFresh box to feel like it was curated just for you! By updating your Food Profile, you can let our chefs know exactly what you love. Whether you’re looking for No Pork, No Fish, or Pescatarian options, we’ll make sure your automatic meal picks align perfectly with your lifestyle.

While you’ll always have access to our full weekly menu, this helps us highlight the recipes that best fit your taste and goals.

Active users can update their Food Profile by clicking here.

Remember, changes to your delivery details must be made before your weekly order cut-off. You can find your weekly order cut-off in the My Menu section of your account.

You can change the meals for your first order by clicking here and logging in:

Any other changes for your first order must be requested by contacting our Customer Care team.

Remember to update your account by our deadline. You can always check your exact cut-off date and time for any upcoming box by logging into your account and visiting the My Menu page.

Click on the button below to check if you have any credit on your HelloFresh account: Check Your Credit

You even have the flexibility to choose exactly when to use it! In order to apply your credit to your delivery, you will need to apply yours manually. To manually apply your balance, simply head to your cart for any upcoming editable week and select "Apply". Any remaining credit balance will be made available for use towards the following box.

Credit will always apply against your next full price order if it's added to your account before our deadline. You can find your weekly order cut-off in the ‘My Menu' section of your account.

All changes (including meal swaps, skipping deliveries, changing your box type and cancelling your subscription) need to be made by our deadline, Remember changes to your delivery details must be made before your weekly order cut-off. You can find your weekly order cut-off in the ‘My Menu' section of your account.

This is so we can give our suppliers enough notice to provide us with the exact quantities we need. We try to reduce food waste as much as possible, so we need our deadline to make this happen. Click here to manage all of your upcoming deliveries.

Yes! you are in complete control of the number of meals you will recieve each week. Currently we offer 2, 3, 4, or 5 meals and you have the option to change the number of servings between 2, 4 and 6 people.. You also have the option to add extra meals to your box, according to your needs.

Click on the icon below to edit your box size: Change My Box Size

Don't forget to make changes to your upcoming order before our deadline.You can find your weekly order cut-off in the ‘My Menu' section of your account.