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Need Assistance? Contact HelloFresh Ireland Today!

If you have a question, visit our Help Centre for answers to the most common requests from our customers. The content is always fresh!
If you have a question, visit our Help Centre for answers to the most common requests from our customers. The content is always fresh!
Still can’t find the info you're looking for?

Still can’t find the info you're looking for?

If you still need support or have any other queries, please contact our Customer Support team who will help you find a solution.

Our team is available:

  • From Monday to Thursday from 8:00 to 19:00
  • From Friday to Sunday from 09:00 to 18:00
Did you have a problem with your delivery?
Check out our new Delivery Check-in feature

Did you have a problem with your delivery?

Have you seen our Delivery Check-in feature? You can use it to report any issues with your recent order - from box deliveries to queries about your ingredients. It’s so easy to get in touch - you can even use it to talk to one of our agents directly, to support you to get the problem sorted. If you need answers to your queries on the spot, you can use our self-reporting tool. It’s available 24/7 and is a super easy way to get help when you need it.

Report an Ingredient or Recipe Issue

At HelloFresh, we strive for perfection in every food box, but we understand that sometimes errors can occur. If you've encountered any issues with your ingredients or found a mistake in our recipes, we're here to help. Report any discrepancies, and we'll work swiftly to address them, ensuring your culinary experience with us remains exceptional.
Are you looking for information on the latest offers available to new subscribers?

Are you looking for information on the latest offers available to new subscribers?

We’re excited to hear that you’re considering having dinner with HelloFresh. You can choose your perfect menu from a range of delicious recipes each week, and we’ll deliver just the right amount of fresh ingredients and easy-to-follow recipe cards right to your door.

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Make home cooking easy with HelloFresh

Not sure what to make for dinner? Receive the most delicious easy-to-cook meals at your door every week. Packed to stay fresh, our meal kits fit perfectly into your fridge and come with super easy recipes that turn out amazing every time.
Not sure what to make for dinner? Receive the most delicious easy-to-cook meals at your door every week. Packed to stay fresh, our meal kits fit perfectly into your fridge and come with super easy recipes that turn out amazing every time.